Changes to our Training Program Due to COVID-19

For the health and safety of everyone at the El Paso Regional Communications Center, the El Paso County 911 District has implemented the following measures for its training program:

  • Course registrations will be limited to no more than 20 persons per course (training room capacity is 60)

  • All persons will be screened prior to entry to the EPRCC; visitors shall use the main entrance only

  • All persons are required to bring and wear a mask outside of the designated training room while at the EPRCC; persons are strongly urged to wear a mask inside the training room

  • Visitors will not be allowed entry to the PSAP operations floor or the EOC

  • Training room seats will be pre-arranged, and moving the seats is not permitted

    • Persons may sit wherever there is a seat available

  • The training room will be cleaned and disinfected periodically, concentrating on frequently touched surfaces and objects

  • Hand sanitizers have been placed in public areas, and will be available in the training room to encourage hand hygiene

During training, per CDC recommendations, we ask persons please: 

  • Stay home if you are sick. To cancel, email or as soon as you are able

    • The same applies to well persons who have a sick person at home, or have been in contact with someone that has tested positive with COVID-19

  • Maintain frequent and proper hand washing hygiene

  • Avoid handshaking, hugs, or any contact greetings

  • Use proper coughing and sneezing etiquette

For more information on how to protect yourself, please visit:

-El Paso County 911 District | Training 

Upcoming Training

  • Dispatch, Handling the Rising Tide of Suicide
  • Building Financial Strength for First Responder Families (Morning Session)
  • Building Financial Strength for First Responder Families (Afternoon Session)
  • Moetivations's Conflict Resolution
  • 7 Ways to Stop Workplace Drama in Public Safety
  • APCO Institute's Communications Training Officer (CTO), 5th Edition #58120
  • APCO Institute's Communications Center Supervisor (CCS), 5th Ed. #58119
  • The Healthy Dispatcher's One Badge: Galvanizing Emergency Response
  • APCO Institute's Communications Training Officer (CTO), 5th Edition #57566
  • NENA's 9-1-1 Customer Service: Takes Seconds, Saves Minutes
  • Dispatcher’s Role in Critical Incidents


Training is provided at no cost for Region 4 Telecommunicators in El Paso County and the surrounding areas, with priority seating for El Paso County 911 District agencies. Questions?

©2021 by El Paso County 911 District