Changes to our Training Program Due to COVID-19

For the health and safety of everyone at the El Paso Regional Communications Center, the El Paso County 911 District has implemented the following measures for its training program and meeting room usage:

  • Occupancy will be limited to no more than 20 persons in the Auditorium, and 32 in the Mary Kozak Board Room to allow for adequate spacing. Other, smaller, meeting rooms may be reserved on a case by case basis depending on requested usage purpose and number of persons to be in attendance

  • All persons will be screened upon entry to EPRCC; visitors shall use the main entrance only

  • All persons are required to bring and wear a mask outside of the designated training/meeting rooms while at the EPRCC; personnel are strongly urged to wear a mask inside the training/meeting rooms in spite of the already implemented measures to maintain social distancing guidelines

  • Visitors will not be allowed entry to the PSAP operations floor or the EOC

  • Seating will be pre-arranged, and moving the seats is not permitted

  • Persons may sit wherever there is a seat available

  • Rooms will be cleaned and disinfected periodically, concentrating on frequently touched surfaces and objects – schedules, breaks, and total usage time will drive this frequency.

  • Hand sanitizers have been placed in public areas and will be available in the training and meeting rooms to encourage hand hygiene


During training, per CDC recommendations, please:

  • Stay home if you are sick. To cancel attendance, email as soon as able.

    • The same applies to well persons who have a sick person at home, or have been in contact with someone that has tested positive with COVID-19

  • Maintain frequent and proper handwashing hygiene

  • Avoid handshaking, hugs, or any contact greetings

  • Use proper coughing and sneezing etiquette

For more information on how to protect yourself, please visit:

Upcoming Training

  • Outlaw Motorcycle Gangs Course
    Mar 25, 11:15 AM MDT – Sep 29, 3:15 PM MDT
    Online Event - Ongoing
  • APCO Institute's Communications Center Supervisor (CCS), 5th Ed. #58119
    Jun 08, 8:00 AM – Jun 10, 5:00 PM
    El Paso Regional Communications Center, 6055 Threadgill Ave, El Paso, TX 79924, USA
  • APCO Institute's Communications Training Officer (CTO), 5th Edition #58120
    Jul 14, 8:00 AM MDT – Jul 16, 5:00 PM MDT
    EPRCC - Auditorium, 6055 Threadgill Ave, El Paso, TX 79924, USA
  • NENA's 9-1-1 Customer Service: Takes Seconds, Saves Minutes
    Jul 22, 8:00 AM – 5:00 PM MDT
    EPRCC (Auditorium), 6055 Threadgill Ave, El Paso, TX 79924, USA
  • Homegrown Violent Extremism
    Aug 03, 8:00 AM – 5:00 PM MDT
    Online Course
  • Dispatcher’s Role in Critical Incidents
    Aug 26, 8:00 AM – 5:00 PM MDT
    Online Course


Training is provided at no cost for Region 4 Telecommunicators in El Paso County and the surrounding areas, with priority seating for El Paso County 911 District agencies. Questions?