Training & Meeting Information

The training space at the El Paso Regional Communications Center (EPRCC) is provided for your use and is not directly sponsored by the El Paso County 911 District. It is incumbent upon the organization/agency that reserves any part of the facility to consider any specific needs or accommodations for the training prior to the date of the training.

CPR Certification by request. CPR Certified Instructor available for certifications and recertifications.
Please contact us at training@elpaso911.org

Training is provided at no cost for Region 4 Telecommunicators in El Paso County and the surrounding areas, with priority seating for El Paso County 911 District agencies. Questions? training@elpaso911.org

Check out NENA's site below for free training resources.
Free Training Resources - National Emergency Number Association (nena.org)

Upcoming Training

Wed 04 Oct
CPR Certification/Recertification
El Paso Regional Communications Center
Course Info
Oct 04, 8:00 AM – 12:30 PM MDT
The American Heart Association's CPR certification & recertification course hosted and instructed by the El Paso County 911 District.
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Thu 19 Oct
MPS Training (Law)
El Paso Regional Communications Center
Course Info
Oct 19, 8:00 AM – 12:00 PM MDT
The El Paso County 911 District's very own MPS Training (Law).
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Tue 14 Nov
CAD Essentials
El Paso Regional Communications Center
Course Info
Nov 14, 8:00 AM MST – Nov 15, 5:00 PM MST
The El Paso County 911 District's very own CAD Essentials Course. This will be a hands-on 2-day course.
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Tue 05 Dec
Vesta End-User Training
El Paso Regional Communications Center
Course Info
Dec 05, 1:00 PM – 5:00 PM MST
This Vesta Essentials course will provide attendees with knowledge and utilization of the Vesta system
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Tue 12 Dec
Training 9-1-1 Heroes: Right or Wrong Ethics for ECPs (Emergency Communications Professionals)
El Paso Regional Communications Center
Course Info
Dec 12, 8:00 AM – 5:00 PM MST
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Thu 18 Jan
Next Generation 9-1-1 (NG911) Technologies & the PSAP
El Paso Regional Communications Center
Course Info
Jan 18, 2024, 8:00 AM – 12:00 PM MST
The El Paso County 911 District's very own Next Generation 9-1-1 course. Learn about the history of 9-1-1, where our 9-1-1 is now, and where we are headed.
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Tue 23 Jan
Kim Turner: Crisis Communication Skills
El Paso Regional Communications Center
Course Info
Jan 23, 2024, 8:00 AM – 5:00 PM MST
Public Safety Calltakers and Dispatchers increasingly deal with callers in crisis and this course explores communication techniques specific to critical situations.
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Tue 06 Feb
APCO: Communications Training Officer (CTO) 6th Edition
El Paso Regional Communications Center
Course Info
Feb 06, 2024, 8:00 AM MST – Feb 08, 2024, 5:00 PM MST
APCO Institute’s new CTO 6th Ed. course provides comprehensive training on the roles and responsibilities of CTOs in running an agency’s one-on-one training program.
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Wed 21 Feb
CPR Certification/Recertification
El Paso Regional Communications Center
Course Info
Feb 21, 2024, 8:00 AM – 12:30 PM MST
The American Heart Association's CPR certification & recertification course hosted and instructed by the El Paso County 911 District.
Share
Tue 19 Mar
CAD Essentials
El Paso Regional Communications Center
Course Info
Mar 19, 2024, 8:00 AM MDT – Mar 20, 2024, 5:00 PM MDT
The El Paso County 911 District's very own CAD Essentials Course. This will be a hands-on 2-day course.
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Wed 10 Apr
Training 9-1-1 Heroes: Keeping It Positive in Dispatch
El Paso Regional Communications Center
Course Info
Apr 10, 2024, 8:00 AM – 5:00 PM MDT
The PSAP can be full of negativity. It is important to recognize negativity and be familiar with ways to conquer it. This course will cover the importance of attitudes in the PSAP.
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Tue 16 Apr
APCO: Communications Center Supervisor (CCS) 5th Edition
El Paso Regional Communications Center
Course Info
Apr 16, 2024, 8:00 AM MDT – Apr 18, 2024, 5:00 PM MDT
The APCO Institute CCS course is designed for prospective, new or experienced communications supervisors who want to enhance their supervisory skills and knowledge. *See course prerequisites below*
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Tue 23 Apr
Vesta End-User Training
El Paso Regional Communications Center
Course Info
Apr 23, 2024, 1:00 PM – 5:00 PM MDT
This Vesta Essentials course will provide attendees with knowledge and utilization of the Vesta system
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Wed 08 May
CPR Certification/Recertification
El Paso Regional Communications Center
Course Info
May 08, 2024, 8:00 AM – 12:30 PM MDT
The American Heart Association's CPR certification & recertification course hosted and instructed by the El Paso County 911 District.
Share
Thu 09 May
Next Generation 9-1-1 (NG911)
El Paso Regional Communications Center
Course Info
May 09, 2024, 1:00 PM – 5:00 PM MDT
The El Paso County 911 District's very own Next Generation 9-1-1 course. Learn about the history of 9-1-1, where our 9-1-1 is now, and where we are headed.
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Tue 14 May
The Public Safety Group: Am I Just the Dispatcher?
El Paso Regional Communications Center
Course Info
May 14, 2024, 8:00 AM – 5:00 PM MDT
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Wed 12 Jun
MPS Training (Law)
El Paso Regional Communications Center
Course Info
Jun 12, 2024, 8:00 AM – 12:00 PM MDT
The El Paso County 911 District's very own MPS Training (Law).
Share
Tue 25 Jun
CAD Essentials
El Paso Regional Communications Center
Course Info
Jun 25, 2024, 8:00 AM MDT – Jun 26, 2024, 5:00 PM MDT
The El Paso County 911 District's very own CAD Essentials Course. This will be a hands-on 2-day course.
Share