The Healthy Dispatcher's The Power of Resilience: How to Beat Dispatcher Burnout

This course provides emergency dispatchers with the knowledge and tools to mitigate the serious risk posed by 9-1-1 work-related stress.

Topics include: Physiology of the stress response; three elements of stress theory; why the dispatcher job function is so stressful and what to do about it; stress promoting vs. stress-reducing diet; nutrition and stress; 7-step action plan for managing fear; self management tools for creating more free time; stress resilience strategies to go from habitually reacting to proactively responding.

More information about this course can be found here.

Registration: Slots are available for the first 40 Region 4 Telecommunicators on a first-come, first-serve basis, with priority seating for participating El Paso County 911 District agencies.

Questions? Email training@elpaso911.org.