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Fri, Aug 02


EPRCC - Auditorium

The Healthy Dispatcher's The Power of Resilience: How to Beat Dispatcher Burnout

Registration is Closed
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Time & Location

Aug 02, 2019, 8:00 AM – 5:00 PM

EPRCC - Auditorium, 6055 Threadgill Ave, El Paso, TX 79924, USA

About The Event

This course provides emergency dispatchers with the knowledge and tools to mitigate the serious risk posed by 9-1-1 work-related stress.

Topics include: Physiology of the stress response; three elements of stress theory; why the dispatcher job function is so stressful and what to do about it; stress promoting vs. stress-reducing diet; nutrition and stress; 7-step action plan for managing fear; self management tools for creating more free time; stress resilience strategies to go from habitually reacting to proactively responding.

More information about this course can be found here.

Registration: Slots are available for the first 40 Region 4 Telecommunicators on a first-come, first-serve basis, with priority seating for participating El Paso County 911 District agencies.

Questions? Email

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