Priority Dispatch Corporation's Active Assailant Incidents: The Telecommunicator’s Role

This course gives 9-1-1 dispatchers/calltakers an in-depth understanding of how to use the International Academies of Emergency Dispatch Active Assailant (Shooter) Protocol to gather crucial information and rapidly deploy responders. This protocol is available to all law enforcement, medical, and fire communication centers regardless of Academy membership or use of the Priority Dispatch System. Course includes a manual and scenario drills.

The International Academies of Emergency Dispatch® (IAED™), in cooperation with the National Tactical Officers Association (NTOA), has carefully developed a protocol to assist Emergency Dispatchers who receive calls for help involving Active Assailant (Shooter) events. This release is being made available to any and all Emergency Communication Centers, not just those Centers that currently use the Police Priority Dispatch System™ (PPDS®).

Police Priority Dispatch System Protocol 136 helps dispatchers/calltakers rapidly move through preeminent questions to collect crucial safety and logistical information for responders from those on scene

More information about this course can be found here.

Questions? Email training@elpaso911.org.

Provided at no cost by The El Paso County 911 District for Telecommunicators in El Paso County and the surrounding areas.