Thu, Feb 16
|El Paso Regional Communications Center
NENA: Preventing Telecommunicator Tunnel Vision
In this training, participants identify and discuss common problem areas that our telecommunicators experience in the performance of their duties.
Time & Location
Feb 16, 2023, 8:00 AM – 5:00 PM MST
El Paso Regional Communications Center, 6055 Threadgill Ave, El Paso, TX 79924, USA
About The Event
In this training, participants identify and discuss common problem areas that our telecommunicators experience in the performance of their duties. You'll learn tips and tools that help you identify and correct problems to ensure your team members succeed.
Whether it's in-the-moment issues like freezing up when CAD doesn’t work or when addresses do not validate, or systemic issues such as failure to follow protocols or errors resulting from inflexible QA questions, you'll get the training resources you need to get (and keep) your telecommunicators performing at their very best.
TCOLE documentation will be made available to the Agency Training Coordinator or Administrator for outside course reporting.