EL PASO COUNTY 911 DISTRICT
Public Safety is Our Calling
Wed, Oct 19
|El Paso Regional Communications Center
Kim Turner: Trauma Exposure Management
This training considers the emotional aspect of being a 9-1-1 dispatcher and provides students with an understanding of traumatic stress definitions and common issues experienced by 9-1-1 professionals handling multiple traumatic calls.
Time & Location
Oct 19, 2022, 8:00 AM – 5:00 PM MDT
El Paso Regional Communications Center, 6055 Threadgill Ave, El Paso, TX 79924, USA
About The Event
This 8-hour course considers the emotional aspect of being a 9-1-1 dispatcher and provides students with an understanding of traumatic stress definitions and common issues experienced by 9-1-1 professionals handling multiple traumatic calls. It is an especially useful course to have a better understanding of major critical incident exposure which unfortunately is becoming more frequent in our profession.
Under the instruction provided by a qualified instructor(s) each student will achieve the following learning outcomes:
- Analyze the physical, cognitive, emotional, and behavioral reactions to trauma.
- Identify specific reactions they have experienced after a traumatic incident.
- Describe ways in which they have coped with these reactions in the aftermath.
TCOLE documentation will be made available to the Agency Training Coordinator or Administrator for outside course reporting.