top of page

Wed, Oct 19

|

El Paso Regional Communications Center

Kim Turner: Trauma Exposure Management

This training considers the emotional aspect of being a 9-1-1 dispatcher and provides students with an understanding of traumatic stress definitions and common issues experienced by 9-1-1 professionals handling multiple traumatic calls.

Registration is closed
See other events

Time & Location

Oct 19, 2022, 8:00 AM – 5:00 PM MDT

El Paso Regional Communications Center, 6055 Threadgill Ave, El Paso, TX 79924, USA

About The Event

This 8-hour course considers the emotional aspect of being a 9-1-1 dispatcher and provides students with an understanding of traumatic stress definitions and common issues experienced by 9-1-1 professionals handling multiple traumatic calls. It is an especially useful course to have a better understanding of major critical incident exposure which unfortunately is becoming more frequent in our profession.

Under the instruction provided by a qualified instructor(s) each student will achieve the following learning outcomes:

  • Analyze the physical, cognitive, emotional, and behavioral reactions to trauma.
  • Identify specific reactions they have experienced after a traumatic incident.
  • Describe ways in which they have coped with these reactions in the aftermath.

TCOLE documentation will be made available to the Agency Training Coordinator or Administrator for outside course reporting.

bottom of page