APCO: Communications Training Officer (CTO) 6th Edition #65691

APCO Institute’s new Communications Training Officer (CTO) 6th Ed. course provides comprehensive training on the roles and responsibilities of CTOs in running an agency’s one-on-one training program. The course focuses on performance-based training and management and the need for standardized training with documentation. This CTO 6th Ed. course includes the essential elements of a CTO program based on the industry recognized “San Jose Model” while also incorporating the requirements set by the national standard for CTO programs — APCO ANS 3.101.3-2017 Minimum Training Standards for Public Safety Communications Training Officers. Topics include

• The Communications Training Officer: Roles and Responsibilities in Performance Management and Training
• CTO Program Building Blocks
• Preparing, Motivating, and Communicating with Trainees
• Training and the Adult Learner
• Documentation in the CTO Program
• Tracking and Evaluating Trainee Performance
• Liability
• The CTO and the Future of the Workplace

TCOLE documentation will be made available to the Agency Training Coordinator or Administrator for outside course reporting.